Swan Dyke Cottage, 6 Lower Street, Horning, Horning, Norfolk, NR12 8AA

Read a review the week before holiday x panicked! Grandson has c.f. and had concerns about condition of bathrooms. (Mould is life changing to c.f.sufferers)

Was assured by sykes that it would be addressed.

So,cleaners had an impossible job.

Black mould across ceiling x plaster.

Shower walls are( knee to ceiling plaster) x not watertight.

Despite window open all week it was wet constantly.

5ft.of washing line to dry 7 peoples clothes (take pegs x washing basket)

Power went off 5pm in whole village and no torch,nor candle or even a match in house,God bless poor Steve for coming out to help.

Down stairs double bed mattress x pillows were very stale and had an odour. Crockery,cutlery x very well worn pans plus 1 wornout can opener (take one with you) was insufficient for 8. Small fridge with ice box wouldn't hold 8 cornetto, so catering for meals meant shopping every day.

Sweet cottage in lovely location,but has had no serious maintenance. Who ever owns it should spend a week there and sykes should not let this property unless they want to loose their reputation and customer trust. Will use another provider next time perhaps.

Feel sorry for the cleaner..must like polishing the proverbial.

Everything old and worn out including beds, linen, decorations in fact the whole house.

Cheap but far from cheerful

Looks nothing like the photos we found it to be dated and tired. In need of full clean out and honest photos of what you can expect. Old metal framed windows with not very well fitted secondary glazing. Bath panels dirty, Sofa torn and stained. Other sofa sagging and uncomfortable. Tv kept going off reconfigured Ariel and got working properly. Kitchen is new and ok plenty of cups and a nice touch was a cake and carton of milk ready for a cuppa.

We stripped down the bed we used and found a tear in it also the pillows where worn out. The bed was also balanced